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apple + ibm alliance https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/d3d666a3-8f1a-4e58-96e3-9d812f6d544c/Screenshot+2025-02-09+at+9.51.36%E2%80%AFAM.png Apple + IBM - Etisalat telecom Machine learning-supported asset management and maintenance tracking iOS applicationfor Dubai-based telecom powerhouse. http://www.kenwest.nu/museum-of-world-religions daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455129590760-Q0AU0VAFTTSWUM6HWCG4/museum.jpg Museum of World Religions - museum of world religions taipei, Taiwan http://www.kenwest.nu/journey-maps daily 0.75 2020-02-29 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455321063191-629BPX7WC5SXPX0I0G0Z/user-research.jpg Journey maps https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582973684511-29IQJRHNIGSQS7OE73AR/journey-map.jpg Journey maps - journey maps http://www.kenwest.nu/ken-west-director daily 0.75 2020-02-22 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582397510620-9ITV7HC4QAOCZIRIP4GT/Screenshot+2020-02-22+07.58.47.png Book Trailer :: Snitch https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582376640943-C1H1BTYL2C8YBL127JSN/Screenshot+2020-02-22+07.58.47.png Book Trailer :: Snitch - snitch produced & directed by Ken west http://www.kenwest.nu/the-beauty-of-everyday-thangs-book daily 0.75 2020-02-22 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582398590981-0Z014CO89R1UMCHWTRP7/valentines-99.jpg The Beauty of Everyday Thangs https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582398405493-E810SGR2PKHMMM4UHP4R/valentines-99.jpg The Beauty of Everyday Thangs Published 2020 :: West + Daughters Publishing http://www.kenwest.nu/home-depot daily 0.75 2020-02-22 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455143151484-Q34R9K16VQ9E73P9JICS/home-depot.jpg Home Depot http://www.kenwest.nu/teaching-learning-experience-music-project daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455323997976-VK4VZE7SX2C52BYP16RS/emp-1170x524.jpg Teaching & Learning :: Experience Music Project - reinventing the museum Experience Music Project https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1462531205190-YWHB1FNEJW445K710TSY/image-asset.jpeg Teaching & Learning :: Experience Music Project EMP Music Timeline http://www.kenwest.nu/user-research daily 0.75 2020-02-29 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582974229309-824ILEPVHJHJ2SJ6SGKW/image-asset.jpeg User Research https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582973929596-XWR86989ZU2ZL5VZBUEN/image-asset.jpeg User Research - Research. Research. Repeat. the best insights only occur through conversation https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455830100394-K7IRW2KLBO8CSJSL6AZA/image-asset.jpeg User Research http://www.kenwest.nu/contact-ken-west daily 0.75 2020-02-25 http://www.kenwest.nu/home-depot-omnichannel daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1582998947306-0JVZYA4F8UKMQBVRVYAC/image-asset.jpeg Home Depot Omnichannel - home depot’s omnichannel strategy Enabling Home depot’s Buy Online and ship to store ( Boss ) & Buy Online and pickup in stores ( BOPIS ) http://www.kenwest.nu/state-farm-insurance-journey-mapping daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1613910363238-GSH0ULELW66MMVH2C260/photo-1525466760727-1d8be8721154.jfif State Farm Insurance: Journey mapping - state farm insurance https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/b2412f2c-3906-45d1-b8a9-a49e86a772c6/state-farm-journey-map.png State Farm Insurance: Journey mapping - journey mapping A first-of-its-kind effort to understand high-frequency, high-value business scenarios worth prioritizing. http://www.kenwest.nu/att-wireless-redesign-1 daily 0.75 2021-02-21 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455316108865-D9RAUXURSKCO0ON55Z9J/att.jpg AT&T Wireless (Copy) https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455316108865-D9RAUXURSKCO0ON55Z9J/att.jpg AT&T Wireless (Copy) - at&t wireless redesign http://www.kenwest.nu/ihg daily 0.75 2021-02-21 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455316108865-D9RAUXURSKCO0ON55Z9J/att.jpg IHG https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1455316108865-D9RAUXURSKCO0ON55Z9J/att.jpg IHG - at&t wireless redesign http://www.kenwest.nu/international-hotels-group daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/1613907922375-6JYF1LGEK9P7O7CIIAZW/mohamed-ajufaan-dwIHrac2sEA-unsplash.jpg International Hotels Group - International Hotels Group https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/672a129d-b437-43bb-b4bd-f40864c34f8a/File_000.png International Hotels Group - global reservation system Enhanced and faster reservation management UI. http://www.kenwest.nu/machine-learning-and-manufacturing daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/743ccd83-1165-4f48-9b49-c5d951aec475/homa-appliances-_XDK4naBbgw-unsplash.jpg Stanley Black and Decker: machine learning and manufacturing - machine learning and manufacturing Machine learning & artificial Intelligence with Stanley Black and DEcker https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/03471342-7a07-4051-aef8-b378fa9e8cb7/Screenshot+2025-02-09+at+10.18.29%E2%80%AFAM.png Stanley Black and Decker: machine learning and manufacturing - actionable personas Deep conversations about individual goals, incentives, and environments make design easier. https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/9a5870b8-441f-4554-9d0f-9c990da3bd64/Screenshot+2025-02-09+at+10.22.28%E2%80%AFAM.png Stanley Black and Decker: machine learning and manufacturing - ML Model training Worked with team to define key data elements and key opportunities for enhancement. https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/6e07a691-2518-48de-b6ee-993cd727a970/Screenshot+2025-02-09+at+10.27.58%E2%80%AFAM.png Stanley Black and Decker: machine learning and manufacturing - industrial UI This environment required an at-a-glance view by an array of folks with different skills and interests in the manufacturing process. http://www.kenwest.nu/health-and-human-services daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/6308d62d-54f7-41a6-af7b-4d200eb512b8/getty-images-Cdf2fX9ahRE-unsplash.jpg Health and Human Services https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/5f835ba0-c63e-4f80-832f-e00c163a4c17/ahmed-v5_0UjZEmgM-unsplash.jpg Health and Human Services - Online Healthcare Benefits Screener connecticut Health & Human Services https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/a23c97fb-bfbf-4ec5-919f-e78038febddb/Screenshot+2025-02-09+at+3.49.46%E2%80%AFPM.png Health and Human Services - usability testing Several rounds of focus groups and a variety of testing yielded invaluable insights. https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/4da1192a-8b06-4048-8631-17db149ad3e8/health.service.ct.gov_myctportal_s_eligibility-screener_slide1.png Health and Human Services - health benefit screener A tool to reduce friction and increase transparency of the health benefits application process. In addition to the visual design, the complex conversation with many resulting paths was an additional design challenge. http://www.kenwest.nu/department-of-social-services-modernization daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/b0b964e4-3fc9-4ca4-853c-2837ad6d6046/priscilla-du-preez-mKJUoZPy70I-unsplash.jpg Department of Social Service Modernization - department of social services modernization http://www.kenwest.nu/netflix-design-thinking-curriculum daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/4be437b8-51eb-4e39-b978-e536144d54dc/venti-views-lI7dlA5VBp8-unsplash+%282%29.jpg netflix design thinking curriculum - netflix design thinking curriculum http://www.kenwest.nu/business-one-stop daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/32715ee5-9f34-4b20-b6b4-1bc57de67408/getty-images-heA-HFp8Hzo-unsplash.jpg Business One Stop https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/32715ee5-9f34-4b20-b6b4-1bc57de67408/getty-images-heA-HFp8Hzo-unsplash.jpg Business One Stop - business one stop A One-Stop Shop for Connecticut Entrepreneurs http://www.kenwest.nu/connecticut-health-and-human-services daily 0.75 2025-10-03 https://images.squarespace-cdn.com/content/v1/56a79030e0327ce340f63b08/6308d62d-54f7-41a6-af7b-4d200eb512b8/getty-images-Cdf2fX9ahRE-unsplash.jpg Connecticut Health and Human Services